CUSTOMER SATISFACTION SURVEY FOR SIEMENS SUBSIDIARIES Contact person (mandatory) Company (mandatory) Position (mandatory) Email (mandatory) 1. What is your opinion of DURAN ELECTRONICA? ExcellentVery goodGoodAverageBad 2. What products in our range are you familiar with? You may select various products by keeping the Ctrl (Control) key pressed and clicking on as many products as you are familiar with. SIEDEPAR (CO and NO2 Detection)SIEDEGAS (detection of toxic and explosive gases and oxygen)CC62P Detector and EURODETECTOR (detection of toxic gases and oxygen)DURTEX (explosive gas detectors)DIREX (infrared detectors for explosive gases and CO2)DURTOX (toxic gas detectors)SIEDESTAN (standalone detectors)Linear Heat Detection cable for fire detectionAnemometersOpacimetersAtmospheric sensorsWeather stationsPublic address and voice evacuation 3. Please rate the following from 1 to 5: (1 Minimum - 5 Maximum) Phone customer service 12345 Commercial support 12345 Quotation management 12345 Orders management 12345 Delivery of material/Logistics 12345 Technical support 12345 4. Have you ever required our repair service? YesNo (Go directly to question number 7) 5. How was the service received? ExcellentVery goodGoodAverageBad 6. Rate from 1 to 5 the Repair reports (1 minimum - 5 maximum) 12345 7. Please rate the following from 1 to 5: (1 minimum - 5 maximum) Product quality 12345 Product design 12345 Commercial documentation 12345 Technical documentation 12345 Ease of installation/using 12345 Packaging/presentation 12345 8. Do you know our web page www.duranelectronica.com? YesNo (Go directly to question number 11) 9. What aspects do you like most about it? You may select various aspects by keeping the Ctrl (Control) key pressed and clicking on as many as you consider appropriate. Information about productsHelp toolsAesthetics and adaptability to devicesEasy to browseNews and important noticesNothing 10. What global rating would you give the website? (1 minimum - 5 maximum) 12345 11. Do you think we have any advantage over our competitors? Yes, in everythingYes, in qualityYes, in Technical ServiceYes, in Customer ServiceYes, in priceNo, none 12. Evaluate DURÁN ELECTRÓNICA globally (1 minimum - 5 maximum) 12345 Please, write any comments or suggestions here. Thank you. Δ
